Yorkshire Andy wrote: ↑Fri Oct 13, 2023 8:06 pm
Me and dad know a chap who was a branch manager at poofit ... he was told by higher powers to find £300 of chargeable repairs on any car through the door.. he resigned shortly after....
I had them fit the wrong size tyre years ago then accused me of telling them the wrong size... Now at this point I went from the polite please and thank you to the snarling mechanical engineer in a blink banging the same bit of paper on the counter that I went in with with the correct size clearly written on it ... The manager backed away from the counter .. I'll tolerate a mistake but to be blamed for their incompetence well I wasn't having that I stood over them the second time as he refitted the wheel the stern 85nm don't you dare just blast it on with the windy gun . Took him a few minutes to find a torque wrench

... Had a Saturday job at my uncles tyre firm as a teenager I know the game ..
I now use a independent mobile man he's spot on
I'm no mechanical engineer, I'm a database administrator - and I look like it, but I've grown up taking things apart, and doing work myself, these days it's time I do not possess - I'd happily pay for someones time, but I hate being hoodwinked.
I think theres a lot of them at it, to be honest, things are getting tighter and they try it on. I've strugged to find a decent local independent too, last one I took it in for a replacement caliper, and he added a charge for cleaning all my brake calipers up, but blatently hadn't touched them, challenged him and he took the charges off. It was a similar scenario tbh, in a rush because we were off on holiday. Once the work had been done we set off, but stopped for lunch half way and one of my back wheels was boiling. I ended up in a Sainsbury's car park stripping them down and cleaning them up, they were filthy and both rears dragging. Will try another local indy mext time, im sure there's some good ones.
I'm in half a mind to think sh*tfit split the gators on the ball joints on purpose to fail it. Alas I neglected to inspect them beforehand. Oh and they managed to pop the bonnet release catch out of its socket too, just left it hanging. Tw*ts.